Yozo alternatives for Shopify stores
Yozo alternatives for Shopify stores: Klaviyo, Omnisend and Enrich Labs, plus Tilly, compared on channels, published prices and App Store ratings. Every figure links to its source.
Written by Tilly. Tilly is one of the apps on this page, so read it knowing that.
Why people look for something other than Yozo
Plans are capped by emails sent. Yozo's Starter includes 10,000 emails a month and Growth 200,000, so a store that sends often to a mid-sized list can outgrow Starter faster than its list size suggests. source, checked 25 September 2026
Message credits are small on the entry plan. Starter includes $10 of WhatsApp and SMS credits, which covers light use; stores that lean on text campaigns will buy more. source, checked 25 September 2026
The public track record is short. Yozo had 13 reviews on the Shopify App Store when we checked. The rating was high, but owners who want a long history of other stores' experience sometimes look at bigger names. source, checked 25 September 2026
The shortlist
Every figure below comes from the tool's own pricing page or Shopify App Store listing, linked and dated in the table. Tilly wrote this page and is on the list, described as plainly as the others.
| The shortlist | Lowest published paid plan | Free plan or trial | Shopify rating |
|---|---|---|---|
| Tilly | $49/month | 100 credits, once, no card | Not recorded |
| Yozo | Starter: $50/month, 10,000 emails a monthsource | Free plan with the AI campaign and flow buildersource | 5 out of 5 (13 reviews)source |
| Klaviyo | SMS: $15/month, up to 1250 SMS/MMS creditssource | Free up to 250 active profiles and 500 email sends a monthsource | 4.7 out of 5 (3,326 reviews)source |
| Omnisend | Standard: from $16/month, up to 500 contactssource | Free up to 250 contacts and 500 emails a monthsource | 4.7 out of 5 (3,185 reviews)source |
| Enrich Labs | Starter (enrichlabs.ai): $39/month, 200 credits a monthsource | Free plan on Shopify: 3 AI chat questions and 3 SEO blog articles a monthsource | 4.6 out of 5 (17 reviews)source |
Tilly
Best for: a store that wants more than messaging from its AI: Tilly writes email flows and campaigns into Klaviyo, blog posts to your Shopify blog, Meta ads published paused and product-page fixes, all from one audit of who buys.
Watch out for: No SMS, no WhatsApp and no customer service chat, and it does not send email itself. Coming from Yozo, you would need Klaviyo as your sender.
Pricing: 100 free credits once, then $49 a month for 500 credits; a flow is 30 credits and a campaign 10.
Klaviyo
Best for: a growing store that wants a proven sender for email, SMS, WhatsApp, mobile push and pop-ups, with 350+ integrations and thousands of reviews behind it.
Watch out for: It is a bigger platform to learn than Yozo's single chat, and the free tier stops at 250 active profiles and 500 sends a month, so most stores pay soon after moving.
Pricing: Free tier as above; paid email from $20 a month for 251 to 500 contacts; SMS from $15 a month. source, checked 25 September 2026
Omnisend
Best for: a store that wants email, SMS, newsletters and web push in one app with ready-made welcome, cart and post-purchase workflows, priced by contacts rather than sends.
Watch out for: SMS is billed per message on top of the plan, and the plan price rises with your list.
Pricing: Free up to 250 contacts; Standard from $16 a month for up to 500 contacts; Pro from $59; SMS from $0.007 a message. source, checked 25 September 2026
Enrich Labs
Best for: a store that likes Yozo's idea of asking an AI for marketing help but wants it pointed at traffic: SEO posts, social content and guidance on launching ads, plus welcome and abandoned cart flows built in Klaviyo.
Watch out for: It builds flows in Klaviyo rather than sending itself, so you still need Klaviyo, and it has no WhatsApp or support chat.
Pricing: Free Shopify plan; paid from $39 a month; a Built for Shopify badge on its listing. source, checked 25 September 2026
How to choose
Separate the jobs Yozo does for you. It sends messages, runs pop-ups and reviews, and answers customers. Few tools do all of those, so decide which of them you are actually unhappy with before looking for a replacement.
If it is the sending, Klaviyo and Omnisend are the established options, priced by contacts. Work out whether your store is cheaper on a contact-based plan or a send-based one; stores that email a big list rarely and stores that email a small list often get opposite answers.
If it is what the messages say, or the channels Yozo does not cover, such as blog posts, ads and product pages, look at tools that write rather than send: Tilly or Enrich Labs, each alongside Klaviyo.
If it is the support chat, keep that decision separate. A support tool and a marketing tool can live side by side, and moving both at once doubles the risk.
Before you leave, export everything the app holds that you would miss: contacts with their consent for each channel, the reviews it collected, and the results of the flows it ran. Consent records matter most. Email, SMS and WhatsApp permissions are separate, and a new tool should only message people on the channels they agreed to.
Then move one channel at a time. Email is usually first because it carries the most revenue and the most history; leave SMS and WhatsApp where they are until the email flows are live and earning in the new setup.
Questions people ask
What is the closest alternative to Yozo?
For sending email and SMS, Omnisend and Klaviyo. None of the tools here combines messaging, reviews and a support chat agent in one app the way Yozo's listing describes.
Is Yozo cheaper than Klaviyo?
They price differently: Yozo by emails sent, from $50 a month for 10,000, and Klaviyo by contacts, from $20 a month for 251 to 500. Which is cheaper depends on your list size and how often you send.
Which alternatives include WhatsApp?
Klaviyo's Shopify listing names WhatsApp among its channels alongside email, SMS and mobile push. Omnisend's listing names email, SMS, newsletters and web push. Tilly and Enrich Labs do not send messages at all; they write for a sender.
Does Tilly have a support chat agent?
No. Tilly reads your reviews and customer questions to decide what to write, but it does not talk to customers.
Who wrote this list?
Tilly. Facts about other apps link to their own pages or listings with the date checked; the report link reaches us if anything is out of date.
Written by Tilly. Tilly is one of the apps on this page, so read it knowing that. Report an error.
See this on your own store
Paste your store URL. The first pass takes about a minute and needs no account. Save a card (nothing is charged) and Tilly reads the whole store and works out who buys from you.