Tilly

Yozo alternatives for Shopify stores

Yozo is one AI agent that sends your email, SMS and WhatsApp, runs pop-ups and reviews, and answers your customers. If you are looking past it, the right replacement depends on which of those jobs you want done differently. Below: what each alternative covers, how it works day to day, and what the same small store pays on each.

Tilly’s home screen: this week from Tilly, tasks waiting for approval, results, search performance and AI visibility
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The short answer

  • You want one app that sends email, SMS and WhatsApp, collects reviews and answers customers: stay with Yozo. None of the others here does all of that in one app.
  • You want an established sender priced by contacts rather than emails sent: Klaviyo, or Omnisend if you also want web push and a lower entry price.
  • You want more than messages written for you, meaning blog posts, SEO, AI search, ads and page fixes, with each piece learning from the last: Tilly, with Klaviyo as your sender. Try the free audit.
  • You want an AI assistant that also writes social posts and walks you through launching ads: Enrich Labs, also with Klaviyo as your sender.

Why people look for something other than Yozo

Plans are capped by emails sent. Yozo's Starter includes 10,000 emails a month and Growth 200,000, so a store that sends often to a mid-sized list can outgrow Starter faster than its list size suggests. source, checked 25 September 2026

Message credits are small on the entry plan. Starter includes $10 of WhatsApp and SMS credits, which covers light use; stores that lean on text campaigns will buy more. source, checked 25 September 2026

It is one agent for many jobs. Yozo builds campaigns, flows, pop-ups, reviews and a support agent from one chat, and owners who want a specialist tool for each job sometimes look at others. source, checked 25 September 2026

What each one does

Each app’s cells come from its own Shopify listing or pricing page, linked beside the words. “Not listed” means we did not find it there, not that the app cannot do it. Tilly’s column is our own product.

The job
The jobTillyYozoKlaviyoOmnisendEnrich Labs
Email and messaging
Email flowsWrites 8 flows, saved to Klaviyo as draftsYessourceYes, with a guided setupsourceYessourceWelcome and abandoned cart, in Klaviyosource
Email campaignsWrites them, saved to Klaviyo as draftsYessourceYessourceYessourceNot listed
SMS or WhatsAppNoSMS and WhatsAppsourceSMS and WhatsAppsourceSMSsourceNot listed
Push notificationsNoNot listedMobile pushsourceWeb pushsourceNot listed
Sign-up pop-upsNoYessourceYessourceNot listedNot listed
Products in emailsA featured product or a product carousel, from your catalogueNot listedNot listedYes, picked by its AIsourceNot listed
SEO and AI search
SEO blog postsWrites and publishes them to your Shopify blogNot listedNot listedNot listedYessource
SEO audit and rankingsFree audit; rankings from Search ConsoleNot listedNot listedNot listedNot listed
SEO fixesTitles, descriptions and alt text, applied when you press ApplyNot listedNot listedNot listedNot listed
AI search visibilityAsks AI assistants your buyers’ questions every weekNot listedNot listedNot listedNot listed
Ads
Meta adsWrites and makes them; published pausedNot listedNot listedNot listedGuides you through the launchsource
Google adsWrites a search ad; published pausedNot listedNot listedNot listedGuides you through the launchsource
Reads past ad resultsReviews the last 30 days of your Meta accountNot listedNot listedNot listedNot listed
Store pages and tests
Store page fixesWrites the fix for each page issueNot listedNot listedNot listedNot listed
A/B testsPlans and sizes them, calls the winner; does not split trafficNot listedNot listedNot listedNot listed
Customers
Support chat agentNoSite, Instagram, Messenger and WhatsAppsourceNot listedNot listedNot listed
Collects reviewsNo: reads them to write fromYessourceNot listedNot listedNot listed
Social media postsNoNot listedNot listedNot listedYessource
Results and control
ReportsBlended ROAS and MER from Shopify, Meta and Google, every morningNot listedNot listedNot listedNot listed
Learns from resultsEvery night, and carries a winner across channelsNot listedNot listedNot listedNot listed
Tracks changes to your storeEvery six hours, read onlyNot listedNot listedNot listedNot listed
Waits for your approvalAlways: nothing goes live without itNot listedNot listedNot listedNot listed
Works from ChatGPT or ClaudeNoNot listedNot listedCampaigns and segmentssourceNot listed
Connects toShopify, Klaviyo, Meta, Google Ads, Search Console, Google AnalyticsNot listed350+ appssource250+ appssourceShopify, Google Ads, Google Analytics, Klaviyo, Meta Ads, TikToksource
Last checked 25 September 2026Report an error

Tilly

Tilly does your Shopify marketing for you. It reads your product pages, your reviews and what customers ask, works out who buys from you and what stops them, and writes for those people: email flows and campaigns, blog posts, SEO fixes, Meta and Google ads, and fixes for the pages that lose you sales.

Everything waits for your approval, then goes where it belongs: emails into Klaviyo as drafts, posts onto your Shopify blog, ads into Meta and Google paused. Every night Tilly reads what each piece earned and writes the next one with what worked, so an ad angle that sells shows up in your subject lines and page headlines too. It also checks every week whether ChatGPT and other AI assistants recommend your store. Plans start at $79 a month, after 100 free credits.

Best for: a store that wants more than messaging from its AI: Tilly writes email flows and campaigns into Klaviyo, blog posts to your Shopify blog, Meta ads published paused and product-page fixes, all from one audit of who buys.

Watch out for: No SMS, no WhatsApp and no customer service chat, and it does not send email itself. Coming from Yozo, you would need Klaviyo as your sender.

Pricing: 100 free credits once, then $49 a month for 500 credits; a flow is 30 credits and a campaign 10.

What Tilly made for Myndr: a campaign email on a phone, a Meta ad and its PM formula jar
Real work written by Tilly for Myndr: an email and a Meta ad

Klaviyo

Klaviyo is an email and SMS platform for online stores, rated 4.7 out of 5 on its Shopify listing. source, checked 25 September 2026

You build the flows and campaigns yourself inside Klaviyo. New stores get a guided setup for a sign-up form, a welcome email and an abandoned-checkout flow, and Composer drafts campaigns across channels. It sends email, SMS, WhatsApp and mobile push, runs pop-ups, and connects to more than 350 other apps.

Best for: a growing store that wants a proven sender for email, SMS, WhatsApp, mobile push and pop-ups, with 350+ integrations and thousands of reviews behind it.

Watch out for: It is a bigger platform to learn than Yozo's single chat, and the free tier stops at 250 active profiles and 500 sends a month, so most stores pay soon after moving.

Pricing: Free tier as above; paid email from $20 a month for 251 to 500 contacts; SMS from $15 a month. source, checked 25 September 2026

Omnisend

Omnisend is an email and SMS platform for online stores, rated 4.7 out of 5 on its Shopify listing. source, checked 25 September 2026

You start from ready-made welcome, abandoned cart and post-purchase workflows, and its AI writes on-brand copy and picks the products to recommend. It sends email, SMS, newsletters and web push; campaigns and segments can also be built from ChatGPT or Claude, and stores paying $400 a month or more get an account expert.

Best for: a store that wants email, SMS, newsletters and web push in one app with ready-made welcome, cart and post-purchase workflows, priced by contacts rather than sends.

Watch out for: SMS is billed per message on top of the plan, and the plan price rises with your list.

Pricing: Free up to 250 contacts; Standard from $16 a month for up to 500 contacts; Pro from $59; SMS from $0.007 a message. source, checked 25 September 2026

Enrich Labs

Enrich Labs is an AI marketing agent for Shopify, with a Built for Shopify badge and a 4.6 rating on its listing. source, checked 25 September 2026

You ask it for help in a chat. It writes SEO blog posts and social content, builds welcome and abandoned cart flows inside your Klaviyo account, and guides you through launching Meta and Google ads. It does not send email itself, so Klaviyo stays your sender.

Best for: a store that likes Yozo's idea of asking an AI for marketing help but wants it pointed at traffic: SEO posts, social content and guidance on launching ads, plus welcome and abandoned cart flows built in Klaviyo.

Watch out for: It builds flows in Klaviyo rather than sending itself, so you still need Klaviyo, and it has no WhatsApp or support chat.

Pricing: Free Shopify plan; paid from $39 a month; a Built for Shopify badge on its listing. source, checked 25 September 2026

What each costs

Every figure below comes from the tool's own pricing page or Shopify App Store listing, linked and dated in the table. Tilly is on the list, described as plainly as the others.

The second table prices the same store on each app. These apps do different jobs and price them differently, so the fair comparison is what each costs to try and to start paying. Ad spend, and a sender for any email, are billed separately.

The shortlist
The shortlistLowest published paid planFree plan or trialShopify rating
Tilly$49/month100 credits, once; on a website sign-up they arrive after a card is saved (it is not charged)Not recorded
YozoStarter: $50/month, 10,000 emails a monthsourceFree plan with the AI campaign and flow buildersource5 out of 5source
KlaviyoEmail: $20/month, 251-500 contactssourceFree up to 250 active profiles and 500 email sends a monthsource4.7 out of 5source
OmnisendStandard: from $16/month, up to 500 contactssourceFree up to 250 contacts and 500 emails a monthsource4.7 out of 5source
Enrich LabsStarter (enrichlabs.ai): $39/month, 200 credits a monthsourceFree plan on Shopify: 3 AI chat questions and 3 SEO blog articles a monthsource4.6 out of 5source
Last checked 25 September 2026Report an error
What the same store pays
What the same store paysTo try itTo start paying
YozoFree plansource$50 a month: Starter, 10,000 emails a monthsource
KlaviyoFree up to 250 active profiles and 500 sends a monthsource$20 a month: email for 251 to 500 contactssource
Enrich LabsFree plan on Shopify: 3 chat questions and 3 blog articles a monthsource$39 a month: Starter, 200 creditssource
Tilly100 free credits, once$79 a month: Sales Starter, 500 credits
Last checked 25 September 2026Report an error

How to choose

Separate the jobs Yozo does for you. It sends messages, runs pop-ups and reviews, and answers customers. Few tools do all of those, so decide which of them you are actually unhappy with before looking for a replacement.

If it is the sending, Klaviyo and Omnisend are the established options, priced by contacts. Work out whether your store is cheaper on a contact-based plan or a send-based one; stores that email a big list rarely and stores that email a small list often get opposite answers.

If it is what the messages say, or the channels Yozo does not cover, such as blog posts, ads and product pages, look at tools that write rather than send: Tilly or Enrich Labs, each alongside Klaviyo.

If it is the support chat, keep that decision separate. A support tool and a marketing tool can live side by side, and moving both at once doubles the risk.

Before you leave, export everything the app holds that you would miss: contacts with their consent for each channel, the reviews it collected, and the results of the flows it ran. Consent records matter most. Email, SMS and WhatsApp permissions are separate, and a new tool should only message people on the channels they agreed to.

Then move one channel at a time. Email is usually first because it carries the most revenue and the most history; leave SMS and WhatsApp where they are until the email flows are live and earning in the new setup.

Questions people ask

What is the closest alternative to Yozo?

For sending email and SMS, Omnisend and Klaviyo. None of the tools here combines messaging, reviews and a support chat agent in one app the way Yozo's listing describes.

Is Yozo cheaper than Klaviyo?

They price differently: Yozo by emails sent, from $50 a month for 10,000, and Klaviyo by contacts, from $20 a month for 251 to 500. Which is cheaper depends on your list size and how often you send.

Which alternatives include WhatsApp?

Klaviyo's Shopify listing names WhatsApp among its channels alongside email, SMS and mobile push. Omnisend's listing names email, SMS, newsletters and web push. Tilly and Enrich Labs do not send messages at all; they write for a sender.

Does Tilly have a support chat agent?

No. Tilly reads your reviews and customer questions to decide what to write, but it does not talk to customers.

Sources

  1. Yozo: apps.shopify.com/yozo-ai-catalog, checked 25 September 2026
  2. Klaviyo: klaviyo.com/pricing, checked 25 September 2026
  3. Klaviyo: apps.shopify.com/klaviyo-email-marketing, checked 25 September 2026
  4. Omnisend: apps.shopify.com/omnisend, checked 25 September 2026
  5. Omnisend: omnisend.com/pricing, checked 25 September 2026
  6. Enrich Labs: enrichlabs.ai/pricing, checked 25 September 2026
  7. Enrich Labs: apps.shopify.com/ai-marketing-agent, checked 25 September 2026

Spotted a price or fact that has changed? Report an error.

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