Yozo alternatives for Shopify stores
Yozo is one AI agent that sends your email, SMS and WhatsApp, runs pop-ups and reviews, and answers your customers. If you are looking past it, the right replacement depends on which of those jobs you want done differently. Below: what each alternative covers, how it works day to day, and what the same small store pays on each.

The short answer
- You want one app that sends email, SMS and WhatsApp, collects reviews and answers customers: stay with Yozo. None of the others here does all of that in one app.
- You want an established sender priced by contacts rather than emails sent: Klaviyo, or Omnisend if you also want web push and a lower entry price.
- You want more than messages written for you, meaning blog posts, SEO, AI search, ads and page fixes, with each piece learning from the last: Tilly, with Klaviyo as your sender. Try the free audit.
- You want an AI assistant that also writes social posts and walks you through launching ads: Enrich Labs, also with Klaviyo as your sender.
Why people look for something other than Yozo
Plans are capped by emails sent. Yozo's Starter includes 10,000 emails a month and Growth 200,000, so a store that sends often to a mid-sized list can outgrow Starter faster than its list size suggests. source, checked 25 September 2026
Message credits are small on the entry plan. Starter includes $10 of WhatsApp and SMS credits, which covers light use; stores that lean on text campaigns will buy more. source, checked 25 September 2026
It is one agent for many jobs. Yozo builds campaigns, flows, pop-ups, reviews and a support agent from one chat, and owners who want a specialist tool for each job sometimes look at others. source, checked 25 September 2026
What each one does
Each app’s cells come from its own Shopify listing or pricing page, linked beside the words. “Not listed” means we did not find it there, not that the app cannot do it. Tilly’s column is our own product.
| The job | Tilly | Yozo | Klaviyo | Omnisend | Enrich Labs |
|---|---|---|---|---|---|
| Email and messaging | |||||
| Email flows | Writes 8 flows, saved to Klaviyo as drafts | Yessource | Yes, with a guided setupsource | Yessource | Welcome and abandoned cart, in Klaviyosource |
| Email campaigns | Writes them, saved to Klaviyo as drafts | Yessource | Yessource | Yessource | Not listed |
| SMS or WhatsApp | No | SMS and WhatsAppsource | SMS and WhatsAppsource | SMSsource | Not listed |
| Push notifications | No | Not listed | Mobile pushsource | Web pushsource | Not listed |
| Sign-up pop-ups | No | Yessource | Yessource | Not listed | Not listed |
| Products in emails | A featured product or a product carousel, from your catalogue | Not listed | Not listed | Yes, picked by its AIsource | Not listed |
| SEO and AI search | |||||
| SEO blog posts | Writes and publishes them to your Shopify blog | Not listed | Not listed | Not listed | Yessource |
| SEO audit and rankings | Free audit; rankings from Search Console | Not listed | Not listed | Not listed | Not listed |
| SEO fixes | Titles, descriptions and alt text, applied when you press Apply | Not listed | Not listed | Not listed | Not listed |
| AI search visibility | Asks AI assistants your buyers’ questions every week | Not listed | Not listed | Not listed | Not listed |
| Ads | |||||
| Meta ads | Writes and makes them; published paused | Not listed | Not listed | Not listed | Guides you through the launchsource |
| Google ads | Writes a search ad; published paused | Not listed | Not listed | Not listed | Guides you through the launchsource |
| Reads past ad results | Reviews the last 30 days of your Meta account | Not listed | Not listed | Not listed | Not listed |
| Store pages and tests | |||||
| Store page fixes | Writes the fix for each page issue | Not listed | Not listed | Not listed | Not listed |
| A/B tests | Plans and sizes them, calls the winner; does not split traffic | Not listed | Not listed | Not listed | Not listed |
| Customers | |||||
| Support chat agent | No | Site, Instagram, Messenger and WhatsAppsource | Not listed | Not listed | Not listed |
| Collects reviews | No: reads them to write from | Yessource | Not listed | Not listed | Not listed |
| Social media posts | No | Not listed | Not listed | Not listed | Yessource |
| Results and control | |||||
| Reports | Blended ROAS and MER from Shopify, Meta and Google, every morning | Not listed | Not listed | Not listed | Not listed |
| Learns from results | Every night, and carries a winner across channels | Not listed | Not listed | Not listed | Not listed |
| Tracks changes to your store | Every six hours, read only | Not listed | Not listed | Not listed | Not listed |
| Waits for your approval | Always: nothing goes live without it | Not listed | Not listed | Not listed | Not listed |
| Works from ChatGPT or Claude | No | Not listed | Not listed | Campaigns and segmentssource | Not listed |
| Connects to | Shopify, Klaviyo, Meta, Google Ads, Search Console, Google Analytics | Not listed | 350+ appssource | 250+ appssource | Shopify, Google Ads, Google Analytics, Klaviyo, Meta Ads, TikToksource |
Tilly
Tilly does your Shopify marketing for you. It reads your product pages, your reviews and what customers ask, works out who buys from you and what stops them, and writes for those people: email flows and campaigns, blog posts, SEO fixes, Meta and Google ads, and fixes for the pages that lose you sales.
Everything waits for your approval, then goes where it belongs: emails into Klaviyo as drafts, posts onto your Shopify blog, ads into Meta and Google paused. Every night Tilly reads what each piece earned and writes the next one with what worked, so an ad angle that sells shows up in your subject lines and page headlines too. It also checks every week whether ChatGPT and other AI assistants recommend your store. Plans start at $79 a month, after 100 free credits.
Best for: a store that wants more than messaging from its AI: Tilly writes email flows and campaigns into Klaviyo, blog posts to your Shopify blog, Meta ads published paused and product-page fixes, all from one audit of who buys.
Watch out for: No SMS, no WhatsApp and no customer service chat, and it does not send email itself. Coming from Yozo, you would need Klaviyo as your sender.
Pricing: 100 free credits once, then $49 a month for 500 credits; a flow is 30 credits and a campaign 10.

Klaviyo
Klaviyo is an email and SMS platform for online stores, rated 4.7 out of 5 on its Shopify listing. source, checked 25 September 2026
You build the flows and campaigns yourself inside Klaviyo. New stores get a guided setup for a sign-up form, a welcome email and an abandoned-checkout flow, and Composer drafts campaigns across channels. It sends email, SMS, WhatsApp and mobile push, runs pop-ups, and connects to more than 350 other apps.
Best for: a growing store that wants a proven sender for email, SMS, WhatsApp, mobile push and pop-ups, with 350+ integrations and thousands of reviews behind it.
Watch out for: It is a bigger platform to learn than Yozo's single chat, and the free tier stops at 250 active profiles and 500 sends a month, so most stores pay soon after moving.
Pricing: Free tier as above; paid email from $20 a month for 251 to 500 contacts; SMS from $15 a month. source, checked 25 September 2026
Omnisend
Omnisend is an email and SMS platform for online stores, rated 4.7 out of 5 on its Shopify listing. source, checked 25 September 2026
You start from ready-made welcome, abandoned cart and post-purchase workflows, and its AI writes on-brand copy and picks the products to recommend. It sends email, SMS, newsletters and web push; campaigns and segments can also be built from ChatGPT or Claude, and stores paying $400 a month or more get an account expert.
Best for: a store that wants email, SMS, newsletters and web push in one app with ready-made welcome, cart and post-purchase workflows, priced by contacts rather than sends.
Watch out for: SMS is billed per message on top of the plan, and the plan price rises with your list.
Pricing: Free up to 250 contacts; Standard from $16 a month for up to 500 contacts; Pro from $59; SMS from $0.007 a message. source, checked 25 September 2026
Enrich Labs
Enrich Labs is an AI marketing agent for Shopify, with a Built for Shopify badge and a 4.6 rating on its listing. source, checked 25 September 2026
You ask it for help in a chat. It writes SEO blog posts and social content, builds welcome and abandoned cart flows inside your Klaviyo account, and guides you through launching Meta and Google ads. It does not send email itself, so Klaviyo stays your sender.
Best for: a store that likes Yozo's idea of asking an AI for marketing help but wants it pointed at traffic: SEO posts, social content and guidance on launching ads, plus welcome and abandoned cart flows built in Klaviyo.
Watch out for: It builds flows in Klaviyo rather than sending itself, so you still need Klaviyo, and it has no WhatsApp or support chat.
Pricing: Free Shopify plan; paid from $39 a month; a Built for Shopify badge on its listing. source, checked 25 September 2026
What each costs
Every figure below comes from the tool's own pricing page or Shopify App Store listing, linked and dated in the table. Tilly is on the list, described as plainly as the others.
The second table prices the same store on each app. These apps do different jobs and price them differently, so the fair comparison is what each costs to try and to start paying. Ad spend, and a sender for any email, are billed separately.
| The shortlist | Lowest published paid plan | Free plan or trial | Shopify rating |
|---|---|---|---|
| Tilly | $49/month | 100 credits, once; on a website sign-up they arrive after a card is saved (it is not charged) | Not recorded |
| Yozo | Starter: $50/month, 10,000 emails a monthsource | Free plan with the AI campaign and flow buildersource | 5 out of 5source |
| Klaviyo | Email: $20/month, 251-500 contactssource | Free up to 250 active profiles and 500 email sends a monthsource | 4.7 out of 5source |
| Omnisend | Standard: from $16/month, up to 500 contactssource | Free up to 250 contacts and 500 emails a monthsource | 4.7 out of 5source |
| Enrich Labs | Starter (enrichlabs.ai): $39/month, 200 credits a monthsource | Free plan on Shopify: 3 AI chat questions and 3 SEO blog articles a monthsource | 4.6 out of 5source |
| What the same store pays | To try it | To start paying |
|---|---|---|
| Yozo | Free plansource | $50 a month: Starter, 10,000 emails a monthsource |
| Klaviyo | Free up to 250 active profiles and 500 sends a monthsource | $20 a month: email for 251 to 500 contactssource |
| Enrich Labs | Free plan on Shopify: 3 chat questions and 3 blog articles a monthsource | $39 a month: Starter, 200 creditssource |
| Tilly | 100 free credits, once | $79 a month: Sales Starter, 500 credits |
How to choose
Separate the jobs Yozo does for you. It sends messages, runs pop-ups and reviews, and answers customers. Few tools do all of those, so decide which of them you are actually unhappy with before looking for a replacement.
If it is the sending, Klaviyo and Omnisend are the established options, priced by contacts. Work out whether your store is cheaper on a contact-based plan or a send-based one; stores that email a big list rarely and stores that email a small list often get opposite answers.
If it is what the messages say, or the channels Yozo does not cover, such as blog posts, ads and product pages, look at tools that write rather than send: Tilly or Enrich Labs, each alongside Klaviyo.
If it is the support chat, keep that decision separate. A support tool and a marketing tool can live side by side, and moving both at once doubles the risk.
Before you leave, export everything the app holds that you would miss: contacts with their consent for each channel, the reviews it collected, and the results of the flows it ran. Consent records matter most. Email, SMS and WhatsApp permissions are separate, and a new tool should only message people on the channels they agreed to.
Then move one channel at a time. Email is usually first because it carries the most revenue and the most history; leave SMS and WhatsApp where they are until the email flows are live and earning in the new setup.
Questions people ask
What is the closest alternative to Yozo?
For sending email and SMS, Omnisend and Klaviyo. None of the tools here combines messaging, reviews and a support chat agent in one app the way Yozo's listing describes.
Is Yozo cheaper than Klaviyo?
They price differently: Yozo by emails sent, from $50 a month for 10,000, and Klaviyo by contacts, from $20 a month for 251 to 500. Which is cheaper depends on your list size and how often you send.
Which alternatives include WhatsApp?
Klaviyo's Shopify listing names WhatsApp among its channels alongside email, SMS and mobile push. Omnisend's listing names email, SMS, newsletters and web push. Tilly and Enrich Labs do not send messages at all; they write for a sender.
Does Tilly have a support chat agent?
No. Tilly reads your reviews and customer questions to decide what to write, but it does not talk to customers.
Sources
- Yozo: apps.shopify.com/yozo-ai-catalog, checked 25 September 2026
- Klaviyo: klaviyo.com/pricing, checked 25 September 2026
- Klaviyo: apps.shopify.com/klaviyo-email-marketing, checked 25 September 2026
- Omnisend: apps.shopify.com/omnisend, checked 25 September 2026
- Omnisend: omnisend.com/pricing, checked 25 September 2026
- Enrich Labs: enrichlabs.ai/pricing, checked 25 September 2026
- Enrich Labs: apps.shopify.com/ai-marketing-agent, checked 25 September 2026
Spotted a price or fact that has changed? Report an error.
See this on your own store
Paste your store URL. The first pass takes about a minute and needs no account. Save a card (nothing is charged) and Tilly reads the whole store and works out who buys from you.