A Shopify marketing agency, or the same work run by you
A Shopify marketing agency is worth it when you need people to do the work, not just tools to do it with. This page helps you tell which you need, what to ask an agency before you sign, and how to run the same work yourself with Tilly if that fits better.
Free · nothing to connect · the first pass takes about a minute
- for the Agency plan: unlimited client workspaces
- $399/mofor the Agency plan: unlimited client workspaces
- for the Store plan: 500 credits a month
- $49/mofor the Store plan: 500 credits a month
- agents working from one brand profile
- 8agents working from one brand profile
- for your first store audit, with nothing to connect
- $0for your first store audit, with nothing to connect
The choice is less about price than about who decides and who does. With an agency, a team writes and ships while you approve. With Tilly, the writing and the publishing are done for you, but you are the one who presses approve, every time. Some stores want the first, some the second, and a store's first audit is a good way to find out which, because it shows how much work there is.
What to ask a Shopify marketing agency before you sign
A marketing agency Shopify brands hire should be able to answer five questions in plain words: who writes the work, who approves it before customers see it, whose accounts it runs in, how long the contract is, and how results are reported. Vague answers to any of them are the warning.
The same questions apply whatever the agency calls itself. A shopify advertising agency runs your Meta and Google spend; a shopify email marketing agency writes and runs your Klaviyo flows and campaigns; a shopify growth agency usually covers both, plus the store. A shopify store agency is often a design and build shop rather than a marketing one, so ask which it is.
- Who writes the work, and who approves it
- Whose accounts it runs in, and who keeps them
- How long the contract is, and how you leave
- How results are reported, and how often
Branva: one team for email, ads, SEO and the store
Branva is the agency of Tilly's founder, so read this section knowing that. On its own site, Branva describes running email, Meta, SEO and the store as one system for Shopify brands going from launch to $100k MRR, month-to-month. source, checked 8 October 2026
Its site says AI drafts and its operators approve every customer-facing output, and that it is live in 14 days with no long-term contracts, working inside the brand's own Shopify, Klaviyo, Meta Business Manager, Google Ads and Zendesk accounts. source, checked 8 October 2026
Branva's site describes it as a done-for-you operations service on a monthly fee, for Shopify brands doing $10K–$500K per month that need more output than a small team can ship. source, checked 8 October 2026
- Done for you, by a team
- In your own accounts
- Month-to-month
- What it covers, channel by channel
- Who approves the work before customers see it
- Whose accounts it works in
- How long the contract runs
Or run the same work yourself with Tilly
If you would rather approve than hire, Tilly does the agency's writing and publishing as software. 8 agents work from one brand profile: they audit the store, write your Klaviyo flows and campaigns, your Meta and Google ads, your SEO fixes and blog posts, plan tests, and report weekly.
You approve each piece; emails go to Klaviyo as drafts and ads publish paused. The Store plan is $49 a month with 500 credits, and the first audit is free, so you can see the work before deciding who should do it.
- The writing and publishing done for you
- Every piece approved by you
- From $49 a month, after a free audit
Running an agency? Put Tilly behind your team
Tilly has a plan for agencies. The Agency plan is $399 a month with 6,000 credits shared across clients and unlimited client workspaces, with white-label reports. The Growth plan covers up to 3 stores for smaller teams.
Each client gets its own brand profile and personas, so the work for a skincare client never borrows the voice of a coffee client, and your team spends its hours on strategy and approvals rather than first drafts.
- Unlimited client workspaces on the Agency plan
- Credits pooled across clients
- White-label reports
See what your store is missing
Paste your store URL. Tilly reads the storefront, your reviews and your marketing, and comes back with a store score, your customer personas and a 30-day plan.
Free · nothing to connect · the first pass takes about a minute
Shopify stores marketing with Tilly
- Creo Fleur Atelier
- Whimsical What's It Press
Questions people ask
How do I choose the best Shopify agency for my store?
Look for an agency that has worked with stores your size in your category, can show you the work it would do in the first month, and runs everything in your own accounts. The best Shopify agency for a store at launch is rarely the right one at ten times the size.
What does a Shopify email marketing agency do?
It plans and writes your flows and campaigns, sets up segments, keeps the list healthy and reports on what each email earned. Ask whether it writes for your customer groups or reuses templates across clients.
Should I hire a Shopify advertising agency or run ads myself?
Hire one when you are spending enough that daily attention pays for itself and you have no one to give it. Before that, a few well-made ads you approve and switch on yourself teach you more about your buyers than a retainer will.
What is a Shopify growth agency?
Usually an agency that covers acquisition and retention together, ads, email and the store, and is measured on revenue rather than on one channel. Ask how it splits budget between channels, and who decides.
Can I start with Tilly and move to an agency later?
Yes. Everything Tilly makes lives in your own Klaviyo, Meta, Google and Shopify accounts, so an agency can pick up where you left off, and your brand profile and personas are a ready-made brief.
Sources
- Branva: withbranva.com/shopify-marketing-agency, checked 8 October 2026
- Branva: withbranva.com, checked 8 October 2026
- Branva: withbranva.com/what-is-branva, checked 8 October 2026
Written by Tilly. Tilly is one of the apps on this page, so read it knowing that. Report an error.
Start with a free audit of your store
Paste your store URL. The first pass takes about a minute and needs no account. Save a card (nothing is charged) and Tilly reads the whole store and works out who buys from you.
Signing up starts with the audit: your account is made at the end of it, and nothing is charged.